About us

Telcoplus is a telecommunications service provider that provides landline, mobile and internet services primarily for small to medium sized businesses. In addition to being a one stop shop with a full suite of services at competitive rates, our point of difference is our unique personalised service. 

Recognizing that the SME sector is not being properly looked after by the larger carriers, Telcoplus has introduced a “Business Class” service.  An account manager is assigned with a view to establish a Win/Win business relationship so that our customers can concentrate efforts on their own core business. 

Key features and benefits of Telcoplus “Business Class” are as follows:

TELCOPLUS BUSINESS CLASS FEATURES
ONE STOP SHOP. A full suite of landline, mobile and internet products.
SINGLE BILL. For landline, mobile and internet. Fully itemised. Option for departmental billing. Online customer portal
COMPETITIVE RATES across the board through wholesale arrangements with major Australian carriers.
DEDICATED ACCOUNT MANAGER providing personalised service on a first name basis – easily contactable by phone or email.
FULLY SUPPORTED. Full technical support for landline, mobile & internet. Australian Network Operations Centre.

TELCOPLUS BENEFITS
FROM “CATTLE CLASS”	TO “BUSINESS CLASS”
COMPLEXITY Multiple suppliers and many different interfaces for billing and support.	SIMPLICITY. More time for your core business.
HIGH ADMINSTRATION Administrative burden of multiple bills coming in at different times of the month.	REDUCED ADMIN COSTS
CONFUSION Complex rate plans. High flagfalls. One size fits all.	EFFICIENCY & EFFECTIVENESS. Competitive and flexible rate plans tailored to your needs.
FRUSTRATION Trying to get to the right department.	LESS STRESS Issues resolved by a simple phone call or email. Adds, Moves & Changes easily done. Friendly and informal. Win/Win Business Relationship.
ENDLESS QUEUES Long telephone queues to offshore call centres.	SAVE YOUR TIME.